At Outlet Crank Cyclist Store, we understand that when you order premium cycling components, you want them fast, secure, and with complete peace of mind. That’s why we’ve designed a delivery service that matches the performance standards of the components we sell.

Our Delivery Promise

Whether you’re upgrading your derailleurs in Preston or fitting new brakes in Berlin, we deliver worldwide (excluding some remote areas and parts of Asia) with reliable shipping partners that cyclists trust.

Shipping Options Designed for Cyclists

1. Standard Shipping – The Performance Choice (£12.95)

Delivery Time: 10-15 days after dispatch

Carrier: DHL or FedEx

Our recommended option for serious cyclists who want their components quickly. Track your package every pedal of the way with premium courier service. Ideal when you’re mid-project and need those parts to complete your build.

2. Free Shipping – The Value Option (Orders over £50)

Delivery Time: 15-25 days after dispatch

Carrier: EMS

Perfect for planned upgrades where timing isn’t critical. All orders over £50 qualify for this budget-friendly option. While slightly slower, it delivers the same quality components at no extra cost – leaving more in your budget for other upgrades.

What to Expect After You Order

Processing Time: We’re riders too, so we know the excitement of new components. Our warehouse team will have your order processed and ready for dispatch within 1-2 working days.

Tracking Information: You’ll receive full tracking details the moment your order leaves our facility in Preston. Watch your components make their journey to your workshop.

Customs Information: For international orders, we include all necessary customs documentation. Please note that any import duties or taxes are the responsibility of the recipient.

Our Delivery Guarantee

Every component we ship is:

  • Professionally packaged – We use bike-specific packaging materials to protect your gear
  • Fully insured – Against loss or damage during transit
  • Quality checked – Before dispatch by our cycling-savvy staff

Not Satisfied? Our No-Fuss Returns

If any component doesn’t meet your expectations, you have 15 days from delivery to return it for a full refund or exchange. Simply contact our customer service team at [email protected] to initiate the process.

Ready to Ride?

Now that you know how we deliver, why not browse our performance-driven components? From precision derailleurs to high-grip pedals, we’ll get the parts to you quickly so you can get back to what matters – the ride.

Outlet Crank Cyclist Store – Delivering Performance, Wherever You Ride